Frankie's Supper Club

Reviews about Frankie's Supper Club

• 2 / 5

  By Emily Conner
  Unfortunately, we had a bad experience with a large group of 20 people we brought in to celebrate my son's birthday. We made a reservation 2 weeks in advance. When we arrived they were out of 4 different beers they had listed on the menu. We asked for milk for a few of the children and were out of that. As salads and soups were delivered, my husband never received his soup and when he asked about it they told them they were out of his choice as well. I am not quite sure why nothing was said. A few of the children ordered buttered parmesan noodles( easy enough I thought), but the dish came out still sitting in water and covered in olive oil, no butter to be found. Some of the guests also were disappointed in their meal based on how salty everything was as well. We had to order drinks from the bar ourselves due to the 2 servers not checking in more than once during the 2 hour dinner.
  During the meal my husband asked to speak to the owner. The server came back and told us he couldn't talk to him until after he was done cooking( I understand that).
  As guests were leaving, what I assume was the owner came out of the kitchen and never acknowledged us.
  I would never leave a bad review without taking the time to express my disappointment in person to the manager and owner and give them the chance to correct it, but in this instance we asked to speak to them and no one cared enough to acknowledge us or our group.
  April 14, 2017